Popular Services
Licensed 3rd party software access and support from Microsoft, Qualtrics, and more.
Not finding what you need in this section? Consider this the "catch-all" spot to submit your miscellaneous requests to be routed directly to the assigned techs that support your department.
Submit inquiries regarding billing for CONNECT cellular services
Many departments rely on specific and/or unique software and hardware to conduct regular business. Consider this the "catch-all" spot to submit miscellaneous requests related to department-specific or enterprise applications.
Request to rent a device from CONNECT
CMU faculty and staff are required to use Duo Mobile MFA.
Advancement Communication (Alumni or Donors)
Intended for reporting when a CMU developed and hosted custom applications is no longer fully functioning - for example Course Search & Registration, Degree Progress, and Personal Transactions.
Not finding the specific service you are looking for? Request information or assistance here and the Help Desk will do its best to help you out (or point you in the right direction). Please note, you can expect faster turnaround if you request assistance through the other, more specific service catalog entries.
Self-help resources are available at kb.cmich.edu.
Request graphic or presentation design assistance.
Request an official communication from CBA to internal or external audiences
CONNECT CMU provides discounted rates for AT&T, TMobile and Verizon cellular services.
Request graphic design services for digital internal and external communications, such as social media, email, presentations, and websites.
Fundraiser Performance Management (FPM) is the fundraising dashboard and reporting tool used by Advancement for tracking the health and wellness of the donor pipline.
Request form to add instructor to Bb course shell ahead of SAP. For use by College Deans, Department Chairs, or Staff & Faculty Resources only.
Academic advisors may initiate competency status override requests as warranted by professional judgment.
This request does not remove the missing competency status. The Registrar’s Office will support the student and register them for the courses listed below.
Admission Communications will coordinate the process of obtaining a design file for swag (give-away items).
Admissions staff can request a new recruiting print piece not part of a larger campaign.
For Admissions staff that need to have a previous communication re-sent.
Request on-site technical assistance for special events. These requests will be routed directly to the assigned techs that support your department.
Central Alert is used to broadcast notifications to thousands of CMU community members (and devices) in the event of an emergency affecting the campus community.
CMU utilizes Microsoft Office 365 for Alumni email and calendaring
CMU utilizes Microsoft Office 365 for all faculty, staff, and student email and calendaring.